Frequently Asked Questions

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Frequently Asked Questions

Everything users need to know about NestQuest's features, pricing, and privacy-first approach to baby tracking.

What is NestQuest?

NestQuest is a privacy-first baby tracking app that gamifies the parenting experience. Track feeds, nappies, sleep, play, health, and developmental milestones while earning achievements and leveling up through your parenting journey.

How do users get started?

Users can simply download the app from the App Store and start tracking immediately. No account creation or email signup required - users can open the app and begin their NestQuest journey instantly.

How much does NestQuest cost?

NestQuest is a one-time purchase of £4.99. No subscription fees, no in-app purchases, no paywalls for features. Pay once, own it forever with all features included.

How does multi-caregiver sync work?

The app uses WiFi LAN connections - when users are on the same network as another device, they can find it and send data. Sync data is encrypted during transmission. A local WiFi network is required for caregiver synchronization.

Does NestQuest collect personal information?

No. NestQuest does not collect emails, names, or any personal information. The app does not use analytics, crash reporting, or tracking systems. The development team has no knowledge of user identities or usage patterns.

What happens if users lose their phone?

Exported .nqsync files saved to the device can restore user data. iOS cloud services should backup these files automatically. Users can store exports on other cloud services or send via AirDrop to other devices. Data management and security remains the user's responsibility.

What activities can users track?

Users can track feeds, nappy changes, sleep, play time, crying episodes, health checkups, weight measurements, skin-to-skin contact, and expressing/pumping sessions. Each activity features beautiful animated icons and detailed logging options.

How does the gamification system work?

The app offers daily, weekly and one-off quests including wellness and fun activities like Poopy Plop and Deep Cycle Breath Holding. Users earn XP, unlock achievements, and can watch their baby progress through an interactive skill tree.

Can users track multiple babies?

Yes! Users can create unlimited baby profiles. Each baby has their own tracking, achievements, and skill tree. This feature is perfect for twins, siblings, or childcare providers managing multiple children.

How does parent mood tracking & todos work?

Users can track emotional wellness with animated mood icons. The app allows users to create todos for themselves or co-caregivers, awarding XP for completed tasks. Tasks can be made caregiver-specific - when it's a specific caregiver's turn for washing up, users can create a todo and earn XP upon completion.

What photo album & tagging features are available?

The app includes a built-in photo album with comprehensive tagging system. Users can organize and categorize their baby's precious moments with smart tagging features for easy searching and memory keeping.

Which devices are supported?

iPhone 13 onwards is recommended for optimal performance and results. The app is currently available for iOS devices, with an Android version coming soon. NestQuest works on iPhone and iPad with iOS 14.0 or later.

Does NestQuest work offline?

Yes! NestQuest operates 100% offline. All features, tracking, and insights are generated locally on the device. Internet connection is only required for app download and updates. A local WiFi network is needed for caregiver synchronization.

Can users export their data?

Yes! Users can export data as .nqsync files - zipped folders containing daily JSON files and a "dossier" file. These files can be opened with standard PC software or even analyzed by dropping them into ChatGPT. Complete data control remains with the user.

How do app updates work?

Updates are delivered through the App Store. User's local data is preserved during updates. The development team maintains backward compatibility so historical data is never lost. The one-time purchase includes all future updates.

Still have questions?

Users who can't find the information they're looking for can contact the support team. The team responds to inquiries as quickly as possible to provide assistance.

What about data backup responsibility?

NestQuest does not provide automatic backups. Exported data for full backups is not encrypted - users are responsible for securing it. iOS Files should store data in the cloud, with additional options for manual uploads to Google Drive or AirDrop to other devices.

How does data recovery from sync work?

Sync functionality does not restore all user data. However, a co-caregiver can export all their data, which users can then import, change the caregiver ID (e.g. mum to dad), and continue from there. This enables collaborative data recovery.